Enhance your understanding of how human factors influence behaviour
Fundamentals of human factors in healthcare is a one-day interactive workshop designed to build your knowledge of human factors and how they influence behaviour in the healthcare workplace. By understanding the effects of teamwork, tasks, working environment and organisational culture on human behaviour, you will be better equipped to work productively to enhance clinical performance and patient care.
Whether you’re new to human factors, or looking to enhance your understanding in order to lead and manage more effectively, this CPD-accredited session offers a practical and structured approach to human factors for all healthcare professionals working at all levels and in all specialties.
What will I learn?
During this one-day human factors workshop, you will learn why things go wrong in healthcare and the importance of decision-making, systems factors and situational awareness. A consideration of the role played by hierarchy, and the need for mutual performance monitoring, will lead into an exploration of the way human factors impact communication and teamwork in the workplace. A focus on the value of ‘teaming’ will enable learning of how to maximise productive collaboration in order to limit and prevent negative impacts.
This course will enable learners to:
- define human factors
- explain why things go wrong in the healthcare workplace
- apply a decision-making model
- identify systems factors
- define situational awareness
- explain mutual performance monitoring
- define what makes an effective team
- justify the value of teaming activities
- evaluate team dynamics in the context of team development
- describe a shared model for communication that will aid effectiveness in the workplace
- recognise the impact of incivility.
This workshop is approved for 6 external CPD credits.
This workshop is open to doctors of all grades and specialties as well as allied health professionals.
The RCP provides RCP accreditation for several of our established programmes and also extends the opportunity to learners on commissioned and bespoke programmes.
The format for achieving RCP accreditation is to participate in the workshop(s) or programme and then submit a short reflective assignment for review by a member of the RCP faculty.
There is no need to apply separately for the RCP accreditation, simply book onto the relevant workshop(s) or programmes in order to be automatically enrolled for the accreditation.
RCP accreditations include:
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RCP teacher accreditation (linked with the Effective teaching skills workshop)
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RCP clinical educator accreditation (linked with the On-the-job teaching and Fundamentals of clinical supervision workshops)
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RCP educational supervisor accreditation (linked with the Educational supervisor workshop)
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RCP doctors as leaders accreditation (linked with the Fundamentals of Leading Others for Doctors and Fundamentals of self-leadership for doctors or the Developing Yourself as a Senior Medical Leader and Leading teams and culture in senior medical roles )
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RCP SAS leadership accreditation (linked with the SAS Leadership programme)
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RCP emerging women leaders accreditation (linked with the Emerging women leaders programme)
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RCP new consultant accreditation (linked with the Six-step programme for the new consultant)
Full details will be discussed during the session, and the facilitators are happy to answer any queries you may have. Find out more.
This event is delivered on regular dates throughout the year. You can join us in-person at the RCP venue in London (RCP Regent’s Park), or Liverpool (RCP at the Spine), or join a virtual classroom session and attend online from the comfort of your own home or office. We are increasingly delivering our most popular workshops in regional centres as well. So keep an eye on all available dates and locations via the booking links at the bottom of the page.
We offer significant discounts to RCP Members on all our education activities. Non-members are always welcome, but we encourage you to join the RCP, whatever your grade or specialty, to benefit from great-value professional development opportunities. Find out more about membership.
Click on your chosen event below to see the full rate options. Resident members will pay slightly less than consultant members, and our virtual classroom events are priced lower than in-person sessions to ensure professional development is accessible and affordable to everyone. You must be logged in as an RCP Member to be eligible for the membership rates.
Flexible payment plans for higher value in-depth programmes can be arranged, and we can directly invoice employers with the appropriate authorisation. Please contact education.courses@rcp.ac.uk if you have any queries about fees or payments.
Our experienced medical educationalists work collaboratively to co-design programmes with senior clinicians who are active in hospitals throughout the UK. This ensures our courses remain relevant and respond to the changing needs of the clinical workforce, enabling high quality patient-centred care.
This unique partnership approach is key to the value and success of our programmes both in the UK and internationally. Each course combines on-the-ground experience and professional knowledge of medical practice in the NHS, alongside educational theory, teaching and practical skills, designed for every stage of your career.
This workshop is also available on a commissioned basis. Please contact us to discuss the RCP delivering this event exclusively for your doctors and healthcare teams, delivered in-person at your workplace, at the RCP sites in London or Liverpool, or in a virtual classroom.
To discuss your specific requirements and how the RCP can work with you, please give us a call on (0)20 3075 1555 or email consultancy@rcp.ac.uk
Further information about commissioned programmes from the RCP.
