Mastering written communication with patients: Best practice and the role of AI
In this Medical Care - driving change webinar we will cover current practice with communicating with patients, the future of written communications and the role of AI. With an opportunity for questions from the audience.
In this interactive webinar, you’ll hear from Rory Cellan-Jones, former BBC journalist and technology correspondent; Dr Anne Kinderlerer, digital health clinical lead at the RCP; Dr Hugh Rayner, retired consultant physician and nephrologist, and Dr Charlotte Sharp, consultant rheumatologist. The panel will be discussing current practice with communicating with patients, the future of written communications and the role of AI. With an opportunity for questions from the audience.
Thursday 14 November 11:30am - 12:30pm.
If you experience any issues when trying to book your place, please email medcialcare@rcp.ac.uk
From January 2007 until leaving the BBC in 2021, Rory was the BBC's technology correspondent, with the job of expanding the BBC's coverage of new media and telecoms and the cultural impact of the Internet.
Since March 2023 Cellan-Jones has contributed to a podcast Movers and Shakers which is "about life with Parkinson's" with fellow presenters Gillian Lacey-Solymar, Mark Mardell, Paul Mayhew-Archer, Sir Nicholas Mostyn and Jeremy Paxman discuss "the highs and lows, trials and tribulations, of living with the condition”. In March 2024 The UK Broadcasting Press Guild made 'Movers and Shakers' its 'UK Podcast of the Year'.
Hugh Rayner Consultant Physician and Nephrologist at Birmingham Heartlands Hospital until 2019. He was a Medical Director at the Trust between 2000 and 2009. He is lead author of the textbook ‘Understanding Kidney Diseases’, now in its third edition, and led the production of ‘Please Write to Me’, the Academy of Medical Royal Colleges guideline for writing letters directly to patients.
Anne Kinderlerer is the digital health clinical lead at the RCP. In this role, she leads the implementation of the RCP Digital Strategy within the Care Quality and Improvement Directorate. Anne leads the conversation around the involvement of physicians with digital technology, designing the college support to members and fellows to use and improve systems.
Charlotte Sharp is a consultant rheumatologist at the Manchester Royal Infirmary, Manchester University NHS Foundation Trust, and Honorary Senior Clinical Lecturer at the University of Manchester. She is a health services researcher with research and practice interests in communicating with patients, implementation, digital innovation and quality improvement, with expertise in qualitative methodology and collaboration with patients. Her current roles include membership of the British Society for Rheumatology Clinical Affairs Committee and the National Early Inflammatory Arthritis Project Working Group, and associate editor for the Rheumatology journal.
14 November 2024